--- title: "Terms and Conditions | British Mobile Tyres" url: https://britishmobiletyres.co.uk/terms-conditions/ date: 2026-08-14 modified: 2026-08-16 author: "systeminternationalltd@gmail.com" --- # Terms and Conditions | British Mobile Tyres [Home](/) / Terms and conditions Legal information # Terms and conditions These terms explain how enquiries and bookings are coordinated through British Mobile Tyres and the role of the independent fitter who attends. Last updated: 16 August 2026 **Important:** British Mobile Tyres is a booking and coordination service. We check our mobile fitter network and arrange an available independent fitter. A fitter attending through the network is not necessarily an employee of British Mobile Tyres. ## 1. About the service We help customers seek mobile tyre fitting, puncture assessment and related tyre assistance. Availability depends on the vehicle location, tyre size, suitable stock, safe access, traffic and current demand. An enquiry is not a guaranteed booking or arrival time. Before a booking is accepted, we aim to confirm the proposed service, price information available at that time and an estimated attendance window. Estimates can change if road conditions, earlier jobs, stock or safety conditions change. We will communicate material changes when reasonably possible. ## 2. Information you provide You must provide accurate information about the vehicle, location, tyre size, contact details, damage and any access or safety issue. Incorrect or incomplete information may prevent the fitter from completing the work or may change the options or price. Do not remain in a dangerous live-traffic position to inspect a tyre or submit an enquiry. ## 3. Quotes, bookings and payment Any initial website or telephone indication is subject to tyre availability and confirmation. The confirmed booking information will explain the work and payment arrangement. If an inspection reveals different damage, an unsuitable tyre size, wheel damage or another safety issue, the fitter should explain the available next step before additional chargeable work is undertaken. Prices may vary by tyre brand and specification, vehicle requirements, location, time, availability and the work safely required. You should check the confirmed price and scope before accepting the booking. ## 4. The independent fitter We share the minimum booking details needed with a suitable independent fitter in our network. The fitter remains responsible for carrying out the attended work with reasonable care and skill and for making safety decisions at the vehicle. We do not promise that a particular fitter will be available. Where responsibility for supply, fitting or payment is divided between British Mobile Tyres and the attending fitter, this should be made clear during booking or on the relevant confirmation. Ask before accepting if anything is unclear. ## 5. Cancellations, delays and failed attendance Contact us as soon as possible if you need to cancel or change a booking. Any cancellation charge, deposit term or urgent-service arrangement must be communicated as part of the booking. Your statutory cancellation rights, where they apply, are not reduced by these terms. For an urgent service requested to begin during a statutory cancellation period, we may ask you to confirm that request and acknowledge how beginning or completing the service can affect cancellation rights. If a fitter cannot attend or stock becomes unavailable, we will explain the practical options available; exact response times are not guaranteed. ## 6. Safe access and roadside work Work can only proceed where the fitter considers the vehicle and working area safe. A fitter may refuse or stop work where there is live-traffic danger, unstable ground, insufficient clearance, restricted access, threatening behaviour or another material risk. On a motorway or other high-speed road, follow the instructions of the emergency services or road operator and move to a place of safety where possible. ## 7. Consumer rights and liability Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including the right for a service to be performed with reasonable care and skill. Nothing excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be limited. We are not responsible for loss caused by inaccurate information supplied by the customer, a vehicle being left in an unsafe or inaccessible place, or events genuinely outside reasonable control. This wording does not remove liability where the law says responsibility remains. ## 8. Complaints and contact If something has gone wrong, contact British Mobile Tyres promptly with the booking details so the issue can be reviewed with the relevant independent fitter. Call [0330 122 6797](tel:+443301226797) or use the [contact page](/contact-us/). ## 9. Changes to these terms We may update these terms when the service, law or suppliers change. The version shown when a booking is accepted will normally apply to that booking unless a legal change requires otherwise.